rude staff. I have three kids, all of which had fillings eight months ago. They are all now going to another dentist to have thier fillings redone.( because Dr.Bob's have all fallen out) Now I am arguing with the insurance about who should pay for the all these fillings the second time. When I brought it to the attention of the "office manager" I was told Dr. Bob is the best and it could not have been his fault, they must have fallen out through some fault of mine or my kids. lmfao!!! I guess small town docs with little compition run things the way they deem fit.