San Francisco, CA
I went to this place 1 time before to do my brakes and they were quite helpful, but the 2nd time I went in to get a routine oil change, and they BROKE MY RADIATOR MOUNTS!!! After finding the sagging radiator under the hood (2 hrs after i left) I was livid... I was in Astoria and had no way to get home..luckily a very friendly (canadian) camping neighbor used "zip-ties" to secure my radiator!!!! I called Damon and after repeatedly denying the issue, he hung up on me!! I contacted the owner and he put the radiator in at cost, which was still not my fault, and said QUOTE" THIS IS ALL I WILL DO FOR YOU"!!!! He knew he was wrong, but still would not take full responsibility. and when i went up to retrieve the "fixed" car I asked for the broken radiator (to check for "leaks") and they "threw it away"...plus Ken had an "emergency" and wasn't even there to talk to after the job was done!!! This place is just dishonest and they prey upon the ignorant... I am not a stupid man and they still were able to get $125 out of me.. PLEASE LOOK ELSEWHERE FOR YOUR AUTOMOTIVE NEEDS!! I would hate this to happen to someone else!!