I applied online, approved. Their internet specialist calls, I give her all of my information including negatives on my credit due to Obama'a mess of an economy. Still, with my job and income, approved. Brie asked what kind of vehicle, I told her, she aked light or dark color, cloth or leather,ect. She told me I would be driving away tonight. She made an appointment to come and "get"my new car. As it's a 3 hour round trip, before I left I again called Brie and she assured me I'd be driving home in a new vehicle. Got there even with the poor directions and waited....and waited.... even though I had an appointment. Finally I was helped and was told they are selling the last of the vehicles I was interested in. Then Eddie says no to a vehicle unless I have $5000 down. Oh and the $6000 over book for your trade, only on the vehicles they didn't have any more of. I read a positive review, I think they wrote it themselves.