San Francisco, CA
My girlfriend moved cross country. The moving company NorthStar is a division of Moishe's. The price was right but the service was terrible. They damaged her things during the move and then when the insurance OneBeacon America Insurance denied the replacement value on the insuranced items NorthStar made her sign an agreement saying that she would not tell on them if she wanted any help to fix the damaged items (they gave her very little money for all of her aggravation). I did not sign the argeement. She had an insurance policy on the rug for $3000 and OneBeacon is saying that she packed the rug herself -- hard to believe since the rug is 10 ft x 14 ft and takes two people to roll it up and then wrap it in plastic. The customer service people never returned phone calls or emails she had to constantly call them to finally get any help. Be careful of NorthStar and make them wait until you have uppacked every item and reviewed it. Moving is not fun and they made the situation worse.