I just had my 1st experience there and I gotta say it had a bitter taste. When I first went there to check the shop out, they made sure they told me they were "very picky" with what they bought used, and it was with this specific mood that I selected what to take (or not) to the store. I only took things that were perfect or brand new (as in: never used before). They didn't want many of my 0-3 months clothes (the items were impecable so I assume they didn't need much of it). The woman (who looked like the owner, to me) told me it'd take one hour. Since I could wait, I started shopping for stuff I'd pay for with whatever they paid ME (I knew they give 20% extra if you choose store credit instead of check). One hour passed and they weren't done (fair enough, no problem), so I took the things I had chosen for my baby, went to the same woman and asked her to keep those things for me, for TWENTY MINUTES, cause I had to drive my son to his tutoring class ACROSS THE STREET, and she (almost interrupting me while I explained) said to me in a rather loud tone "we don't hold items, no, I can't keep it". I was like...oh...ok... (and I thought "gee, I have to come back for my money anyways, it's not like I'm asking her to keep it forever! Or for a day! Or for an hour!) - she was just plain RUDE. Then I just PAID for my items (shouldn't have!) and thought "whatever, I'll come back for the money later", and walked to my car... WHEN THE PHONE RANG. It was THEM, saying they were done and I could get either a check or store credit. REALLY? NOW, that I have just paid for everything? "Oh, if I KNEW it was YOU, I'd have told you to wait JUST a minute cause I was done..." - YEAH RIGHT. I said "well I asked if you guys could hold my items for 20 minutes, but the lady there said NO and I really had to run, so... Just give me the check, pls". And I left so frustrated. They called me 10 SECONDS after I walked out! They KNEW it was me, come on, it's ridiculous. I'd rather give my baby's clothes away to those who NEED it. But for SOME LITTLE specific things, it can be worth buying there (in eg. those fancy dresses that the girls wear ONCE or twice and they cost 20/30 bucks everywhere else). Most of the shoes were in bad shape. I didn't like the people there. Period.
We purchased a living room and a dining set about 2 weeks ago. It was delivered last Friday, the 5th of November, as planned. Sales guy was super kind and helpful. We were so thrilled about our new furniture. It looked great and seemed to be all that we were looking for. But after 3 days my problems started. The dining set is actually still perfect, so far. But our living room is a nightmare. It took us only 3 days to start having HORRIBLE back aches. It came to the point now, after a week, that I can??t even find any position at all, to stand up or sit ANYWHERE, without severe pain. My husband is feeling the same way. And worse, this is severely affecting my breastfeeding, because it doesn??t matter where or how I am sitting, it just hurts and there is no comfortable position right now for me. So my baby gets frustrated as well, cause I am annoyed and in pain, and she is refusing the breast for the first time in 4 months. I am so sad and disappointed!
I was renting furniture because we recently moved to the US (it was very avarage furniture) and it was SO much better than this one. I have more pain now than when I was pregnant! What one would expect from a chair and sofa, is at LEAST to have SUPPORT for their bodies. The ottoman is actually preety good, when you sit on it you can feel how it supports your weight and you feel you can sit upright and comfortable. But the seats? HORRIBLE. The cushions both from the seat and from the back are EXTREMELY bad. Instead of having support, I literally SINK into the couch/chair, and this is HORRIBLE for our backs. I have tried everything ?? repositioning the back cushions, putting extra pillows behind my back, then some other behind my neck and head, then tried sitting in another position, or in a different place in the couch, but nothing helps because the stuff is simply BAD, VERY BAD.
I have tried to deal with this but there is no way I can accept to purchase a livingroom for $1500, and then I can??t use it. The livingroom is the most important room for us. It is where we spend family time together, and it??s where I breastfeed my baby the whole day ?? and it??s been hell to me. Before we bought this livingroom set, I was renting this furniture from another company and I remember I absolutely HATED the sofa ?? that one too had bad support ?? but guess what: I REALLY miss it now! ? It is a DREAM compared to this one.
There is no way I can live with this back pain and I can??t just take a bunch of whatever medication for it because it affects the milk for my baby! Besides, $1500 is way too much money to spend on some junk furniture. I just wrote them, lets see what happens.