We have successfully managed our CPA firm in Houston for the last 30 years and maintain an excellent professional reputation. It is our company policy to resolve all issues of customer satisfaction as best we can. Sometimes by giving some refunds, or working some hours without payment. On occasion, we encounter someone who either won't be satisfied and wants us to work their whole case for free, or wants us to cheat the IRS for them. Sometimes competitors write phony complaints too. We can assure you, the 1-2 complaints you may find here fit exactly into this category. Please do extensive research when hiring a professional CPA firm. You will find that we have always maintained an excellent reputation.