I just read the negative review of Dr. Allen and have to think the writer either had the wrong provider name or has a hidden agenda (personal issue???). His/her review could not have been more wrong! I went to Dr. Allen a total of 6 times (all involving abscessed teeth and root canals). The office staff were always very efficient yet they made me feel so comfortable, my wait was minimal and Dr. Allen was very professional and explained everything so well. Dr. Allen was able to fix a tooth when another Endodontist said it had to be pulled. For root canals it really was a great experience! I have referred several other people to Dr. Allen and they also report an excellent experience.