North Hollywood, CA
There are several places in L.A. to board your pet, and I DON'T recommend this one. I was referred by a friend, so I thought I'd give it a try since it is extremely affordable for boarding. However, upon first entering the facility, the people at the front desk looked at me like I was an idiot for even walking into the place, when I did in fact reserve a spot for my puppy to stay there over the weekend. Not sure what that was all about. Weird. Monday evening my friend picked him up prior to closing since I wouldn't make it by closing time (where my friend mentioned they also made her feel weird for entering the facility- wtf?!) About an hour later I went to my friend's to pick up my puppy and noticed blood all over his paw. I then realized they clipped his back toenails SO SHORT they cut him, and that's why he was bleeding all over the place. I never asked them to cut his nails, which are CLEAR, not black, so they shouldn't have cut his skin in the first place. His leash also came back to me in shreds. When confronting the hospital, they DENIED all of it. What BS!!! Jerks who pretend they know what they are doing and also pretend to like animals. Find a different job then!! How can they lie and say no one there cut his nails. My friend sure didn't try to cut his nails while watching her 3 yr. old.