Bay City, MI
I knocked on Dr Rathke's locked office door at 4:50pm one day, while on vacation. I was hoping to receive a recommendation as to the type of adhesive to purchase from the pharmacy to "reset" the temporary crown I had been fitted with earlier in the week, with my hometown dentist. Although he was on his way out of the office for a night of bowling fun with his children, he graciously unlocked his office door and attempted to answer my question. At that point, Dr Rathke's professionalism and public service ethics took over his actions and he proceeded to "re-open" his office, put me in the dental chair and provide a fix to the temporary crown.
Dr Todd, your fix has been perfect. I am exceedingly thankful for your graciousness, professionalism and friendliness. The extra effort on attending to the needs of this "stranger" are a tribute to both you as a person and as a professional.