San Francisco, CA
Walked in to see about boarding and we were ignored and the lady there looked and acted like she was on drugs. The place smelled terrible and when we looked in the play room there was feces on the floor. There were dogs in the dirty play room with no supervision and they looked really bored. They were very unprofessional and did not have any flyers or anything they could give me on prices or days open etc.. The lady scribbled the information on a scrap paper and handed to me. When asked what they do if my dog got hurt in their care and she refused to answer and just said ??nothing ever happens here?. If they are this unprofessional to a new client I fear how they will treat my pets!