I recently moved to the area and while shopping this past Saturday, happened to stumble across Splash. Knowing it was a busy holiday weekend, I crossed my fingers in hopes to get a last minute appointment. The front desk staff was very nice and explained to me that they did not have availability at that time but that if I was going to be around shopping for a while, they could accomodate me in about 45 minutes. I went for lunch and came back and am happy to say I was very pleased. The young lady who did my hair was very professional and sweet. I will definitly be going back to see her ! Overall an excellent experience for the newbie in town.