San Francisco, CA
Wedding invitations are a huge part of the wedding planning process, and Hyegraph is a great place to get your invitations for this important occasion. They were just wonderful, from their beautiful invitations to their customer service. From the moment that I called Hyegraph, they assured me that they could and would work within my rather constricted time frame for getting out invites. (They also gain several points for not chastising me for being a little last-minute, which is the last thing you want when you are already stressed out about other planning aspects.) Here is a small comparison between Hyegraph and another popular San Francisco invitation company: when I called the other company first, they complained that, even though I had put a rush order on my invitation, it would not be ready by the time I needed it, and the lady I spoke to refused to do anything about it, or give me any alternative. She simply told me no, and I had to ask for a refund and cancel the invitations with them. When I called Hyegraph, they couldn't have been more different in their approach, which was very kind and understanding, and honest. I am very thankful to them for coming through for me with everything on time and even better than I had expected. Selina was the best customer service person I have dealt with during my planning. I emailed and called her several times to ease my own anxiety that everything was on schedule, and she was always - and I stress the always - very responsive and willing to answer any of my questions and help me out, going out of her way to call me to keep me on schedule too. I'm so glad that they were able to give me invitations that were more beautiful than I had even seen them in the book, and when I needed them. They want to help you out, and they like helping you out, and you can tell from the way they do business with you!