They are always quick to return my call and have a 24/7 answering service. I am signed up with their service contract. Rossoe's service contract is reasonable and I know I would have spent more money over the years for service and repairs if I was not signed up for the contract.
I have used this shop many times for everything from simple tire repair to major engine work. Estimates are always accurate and the staff is polite and helpful. Most of all, they are honest. On several occasions, the work I thought I needed was not required resulting in a lower price less than the estimate. If you need auto repair, I recommend talking to the people at Courtesy Tire on Madison.
I am very happy with the type of service that I was provided with. Thanks for being very clean and polite when you were at my house.
Came out for an emergency repair, fixed the problem. Haven't had any problems since. Great customer service