DO NOT PURCHASE A VEHICLE FROM THIS PLACE. I bought a Ford Explorer from James Auto on 3/11/11, within the first wk I started having transmission problems. I brought the vehicle back to her twice to get it fixed. She told me the transmission was fixed. Well my car is truley getting fixed at Girard Ford, needs a new transmission, costing me $3,400. She never fixed my car, there are no receipts. I went into her shop today and she will not cover the costs to repair the vehicle. I bought alot of vehicles at other dealerships in my past and never experienced anything like this. This place is not even credited through the Better Business Bureau. Please do your homework before you buy a vehicle from this place. This woman Anna does prey on others that have less then perfect credit. Anna seems very nice and trust worthy at first, so do not let her fool you, everything she had told me was lies. Anyone that reads this and experience the same issues please make a complaint through the DMV, she is inviolation of her bond by doing what she is doing.