I needed the help of a professional lawyer to confront my insurance company who was not responding to my calls while I was in the hospital after an accident. Wayne Wright was very helpful and did a great job in dealing with my insurance company, the result was outstanding and charges was collected after the case was settled. Very professional.
I am so grateful for your general manager, Will. Not only was he incredibly helpful, but I believe I was given an honest assessment in a timely manner. I know I can depend on Will and the whole team. I was also touched by how highly Will speaks to his staff as I have witnessed the respectful was he treats them. My car is in great shape and I will be bringing it to Alamo for years to come.
I just wanted to write a review that even though I only had a phone call I was very impressed. I bought a new Jeep in 2010 and the dealer said we had to get the oil changed after 6000 miles or after 6 months. At six months we had only done 2000 miles so I called Jeep Masters to ask how much the oil change would be. The guy I spoke to was very honest and said I really did not need it changed until I had done 5000 miles. I was very grateful for the honest advice. I will be taking the Jeep there as soon as we have done 5000 miles :) Thanks so much!
The crew over at Northwest Imports create a real friendly environment. I Never expected to find such a friendly and knowledgeable bunch in Austin that knew so much about my vehicle. They even took the time to answer all of my stupid questions.