We were there this past Friday and I honestly have to say it was the WORST display of customer service I have ever seen. The night started out ok, we were VIP so the wait to get in wasn't terrible and though even the VIP area was extrememly crowded, we still had a really good time...until we went to pay our bill.
My boyfriend was told by the bartender that his signature did not match the signature on his driver's license (which he signed years ago) and the bartended would not give him his card back until he signed it 'exactly as it appeared on his license'. Really????
Being frustrated, we called for a manager, which arrived with 2 Atlanta City Officers in tow and also made him keep signing the slip until it matched, which took until my boyfriend asked for a light so that he could actually see what it was he was signing....and wow...like majic he signed it perfectly.
Here's the best part, the retard bartended kept running his card as a new transaction every time that he had to sign. Thereby charging him 5 times for the same tab (fyi...on every cc machine there is a clearly labeled 'reprint' button)...making the charge for the night over $1k.
The credit card company has since refunded the money, but clearly this club thinks nothing of committing a little fraud. As for the Atlanta City Police Officers that basically stood by and watched the fraud and harrassment being committed, welll, we are filing a formal complaint against them.
I honestly, wish that I would have read some of the reviews before going to this place, as I probably would not have even gone.
To anyone that is thinking about going to this place....BEWARE...it really is as bad as the reviews say it is.
The bouncers are rude and are on a serious power trip, which I find laughable, since between all of them they may have the equivalent of a high school diploma.