I had an extension granted for a rebate, due to the fact i was given the wrong address to send it to.I mailed the rebate form THE VERY SAME DAY, and they said as long as it was postmarked by the time the extension was up, it would be approved, but yet they denied it! The customer service rep that i had was absolutely RUDE & transferred me to a different department, just to be connected back to another rude representative!
I was behind in my payments and called to try to get current so I could continue using ATD services. I was told pay past dur plus three monthsin advance and I would be caught up. It turns out that the instead put kept my past due amount on my old account and opened a new account, leaving a toatal bill for $318.90 for 3 months since the original agreement and they refuse to go back and honor the original terms told to me, telling me they infact intead credited my new account but kept the old account open and overdue. No help from any one to resolve this matter. Cancled contract & waiting for more bills!
whats the purpose of u having an alarm n a permit if adt representive doent send a police out if they dont reach on yah house phne when your alarm is going off. i was burgularize friday tha 24th n adt didnt do wht they were suppose to do for my 30.00 a month n 50$ for a permitt. i must investigate n see if i can sue them this is redicullius. thnks
ADT security systems have three points of protection. Easily expandable system provides more areas of protection. Audible sound alerts you when protected doors are open.