When it comes to your every day cats and dogs, dont ask Dr. B, but if you have anything beyond that shes the one to ask. She really knows her stuff and is out to make sure that all pet owners have as much information about their exotic pets as possible. With my reptiles she sat down with me and went over proper housing conditions, from temperatures to substrates, to lighting and decorations that are safe. She also went over what things to look for if my pets are sick, since it is hard to tell what reptiles are feeling. She treated me with respect and her staff was very friendly. Will recommend to any reptile owners.