I had the pleasure of being helped by Jay Bridgeman, always down to earth & listens well. He saves me time & money. Gets me out sooner than promised & I will always ask for him. I do not go to any other place to have our Toyotas maintained & serviced since I have felt comfortable & trust in FLT. The service price is competitive but what puts them above the rest is their service. The place is always clean & well lighted. Personnel are dressed appropriately & well mannered.