Red Rocks Banya ..
I am very sorry to hear about your unfortunate experience, However out saunas are not dry heat. All of the therapists do pour water on the hot stones in order to create steam for the aroma therapy. Oils are never placed on the body and we work only with organic natural honey masks. Our cold pludge pool is cleaned through a filtration system as well as weekly entirely drained and filled before the appointment. I am very concerned to hear about your experience and would like to speak with you personally in order to insure that your next visit is nothing short of fantastic. I could not find your contact information in our data base, so if you would like please contact me at (303)923-3877 or firstname.lastname@example.org
I look forward to hearing from you soon!
General Manager of Red Rocks Banya