San Francisco, CA
I can't imagine being more pleased with my experience! I had my own diamonds and was looking to have an engagement ring custom made. I had the ring made by a jeweler in St. Pete and was very unhappy with the finished product. I went to Les Olson for some guidance/suggestions, and we decided to scrap the original ring and start from scratch. Bob, Pam and the entire staff were very sympathetic with my situation and assured me that I would be 100% satisfied with the finished product. The technology, care and detail that was put into designing the ring was impressive to say the least. They took my ideas, put their professional spin on it, and produced a 3-dimensional image that allowed me to see, exactly, what the finished product would look like. With that being said, I was NOT prepared for what I saw when they presented the finished product....It was AMAZING!! Everyone that sees the ring is in absolute awe. I can't say enough about the staff and the product at Les Olson Jewelers!!