Whitney Point, NY
was buying new nissan xterra,I went to Serafini test drove, loved it my husband negotiated a deal with sales mgr. over the phone on the vehicle I test drove. When he went down to sign the paper and put a deposit on the vehicle, they had switched the vehicles to a different white one without the tow package and other upgrades. When we confronted them on it they said too bad and wouldnt honor the deal. Went to Maquires they honored the price Serafini gave us on the upgraded vehicle. Took my xterra in for the 60,000 mile inspection paid $364.00, which included all electrical,change all fluids,wipers,brakes, etc.. 2 days later went to help someone start thier car, battery terminal so corroted couldnt lift cover off terminal had to use screwdriver. 5 days later took for new tires when they took tires off my rear brake was completely gone metal to metal needed all new rotor and pads. all fluids were low, they put they standard oil in my car and always had the total synthetic, specifically told them about oil. when I called the service mgr. to complain she had a nasty attitude on phone. My sons met with her and she offered to refund me $50.00 and maybe give me $50.00 off the brake repair. Like I would ever let them touch my car again. I had asked them to have body man look at 2 rust spots on inside of rear hatch. There are 2 spots the size of a dime, about an inch away from the latch, the body shop mgr told me it was because there was a pebble in the gasket. I absolutely laughed they really thought I was that stupid of a women. I asked them wouldnt the gasket have a hole in it? I also have documentation of where I had been asking about the rust on the hatch for 2 years. Lazy Lazy Lazy. They just do not want to do thier job.
went in for repair on convertible top,had to order part,they told me the price and when I gave the deposit of $100.00 that they require it stated balance due when job completed was 250.00..I also asked if they could also adjust the top as it leaks where top meets car, she said no problem they are so competent will only take thier guys a few minutes. When I took the car in they said price on reciept was wrong and I would owe for labor as well. They werent going to be able to check for leaks because that takes a long time and they would have to take roof off, I said you will already have the roof off. When I picked the car up the $325.00 job now cost me over $500.00 and On the sheet said "roof leaks". but they never repaired it. Went to another car shop a month later they could have bought the hook for $30.00 even showed it to me in thier book and installed in less than an hour. When tried to talk to manager and owner said too bad. greazt job. Thier loss I was going back for custom seat covers and additional things for my suv. My son was going for step rails and bed cover for his truck.. We also made sure to tell everyone we know what cheats they are and what wonderful honest people at After Hour Tires.
went for replacement of front 6 caps. Told wanted them to not fall off or break off and all to match, Even if can only afford to do 1 at a time. Guaranteed me would do all 6 very strong can eat whatever I want wont break and they will wonderful.. $6,000.00 later caps done, they look great. 6 months later 1 breaks off,called them, they didnt want to give me appt. that day. So rude.
Finally said would work me in.Saw different dentist there. he said porcelain caps always break.They will Redo it only chge me $250.00 but not porcelin, so now again my caps dont match.Liars, cheats,only interested in making money. Today went to new dentist have to have 3 of them replaced and because did such a horrible job on root canal and fit of caps I now have to go to an oral surgeon going to be very complicated and expensive to fix this. I wouldnt let this dentist do a cleaning. My son went for a filling he put in a metal filling when he complained, Dr. P said you have to tell him you want a white one. Dr.P. never gave him an option and really didnt think anyone was still doing metal fillings. They accept all insurances because they will accept any pymt.but do horrible work. I know alot of people that have had many problems with him for just poor quality work .