Lake Geneva, WI
I went to Jim for about 5 years. At first it seemed as if he was helping me out and doing okay work. Years into it I realized My car sure was at the mechanic a lot. Come to find out, he was rigging my car to where it looked as if something wrong with, that wasnt. Every single time I went in there, I came out with something else wrong. Example: Took the car in for a failed fuel pump. ($700) Picked it up, smelled gas and exhaust. Took it back into him that week and he told me I needed an O2 sensor as well as an EGR valve. (for another $800) Looked a little more closely. (I do my own tune ups) I discovered a small "razor cut" in one of my vacuum hoses, my spark plug wires were NOT the ones I put in just 6 months prior. I proceeded to remove my spark plugs to discover one of them was bent at the very tip. (as it had been dropped) Mind you, all of these parts listed are parts that I had put in myself and were all band new. This rig is enough to micic symptoms of a failed EGR valve. I ran several tests on the EGR system after I repaired the vacuum hose, spark plugs and spark wires and is now running as it was before He replaced my fuel pump. The EGR was functioning properly and appeared to be clean of any debris. Though because I believe if you're gonna do something, do it right the first time... I cleaned the EGR valve anyways. I also noted while looking over my car, the carelessness in returning the parts to proper positions upon prior repairs.... I'm missing bolds on the plenum, and one pretty lose one in the back on the valve cover. YES MY VALVE COVER, where there appeared to be a minor leak of oil due to.
About 7.5K in 2.5 yrs to this company. CARELESSNESS? Or lack of knowledge? Intentional? Yes, No, and Yes. Never again.
Bottom line, I don't have car issues. I have mechanic issues. Here I go all these years doing this nonsense myself, hire somebody else to do it.... Never would have guessed I would have to look over ALL of their work including brakes.