The emergency responder was condescending and could not find our location without a full address (including zip code). I have a 5 year old GPS that doesn't require a ZIP code. Even a google search doesn't need a ZIP code to be accurate.
I can not find this locksmith listed in the Virginia State list of licensed locksmiths. I searched by name, city, street name and phone number; all with no results. This comment is provided so you can make your own conclusion. Always ask for the technician's DCJS photo ID and record the ID number that starts 99-.
Area Safe and Lock came to the house after another 'locksmith' broke his drill in the lock &scratched the door. The service was excellent! Jim not only fixed the lock that was broken but brainstormed with me about the best way to do it. He made keys (that were lost) for 2 other doors. He was efficient, knowledgeable & neat. When the lock set I ordered came in, he came back & once again did a great job. I would highly recommend them!
I recently had occasion to require a locksmith. I called several places to compare pricing. First I hit several locations of locksmiths that claimed to be based here, and were actually out of state! I don't even know how that's legal. Anyway, I had the pleasure of speaking with Robin, who was very informative and courteous. She provided a license number that ensured their guys had been background-checked, which was a huge comfort (I later learned this is a requirement in our state for all legal locksmiths.) After going over all my options, I chose the work I wanted done. The gentleman showed up on time, did the work competently, and cleaned up after he was done. The quote given by Robin ended up spot-on. I really felt like I was an individual customer rather than just another check in the bank. I loved them and would highly recommend them!
Took way too long to copy one key Went to Baldinos to make a copy of my car key to give to my girlfriend. It took the employee almost 20 minutes to cut the key. I tested the key when I returned to my car and it wouldn't unlock my vehicle. I went back inside and took the employee another 10 minutes to copy a replacement. I won't return there if I need keys or locks in the future!
Rude staff I visited this establishment to get a key copied and I was quite astonished by the attitude of the staff. I was ignored by the gentlemen working behind the counter for several minutes until the other employee smoking a cigarette in front of the store finally came in and said abrasively "What you want?" They were able to copy my key, but I will find somewhere else to get these services from in the future.
These other reviews are accurate. They not only took 2 weeks to order very basic locks, but when I wanted them keyed to my key, it cost me 4 times what it normally should have. I was once a locksmith and could have ordered the locks (which should have been stocked), and rekeyed them by the next afternoon. These guys aren't busy for good reason. Take your business elsewhere.
checked with the state, this person does not have a valid DCJS locksmith Lic. This person does not even know what his state locksmith lic. is. DO NOT use this locksmith.
Horrible. Don't do a service call. They are way over priced. Go to your local hardware store, bring the old lock, and purchase a new one. It will save you a lot of money.
I don't know if they hung up on me or we got disconnected
bleech incredibly overpriced and not particularly friendly. rates they quoted for a simple job were more than twice that of other companies in the area. since i didn't end up using them i cannot attest to the quality of their service