I own a property which Lapham is managing. The management and staff at Lapham are absolutely professional. I have found them extremely competent and they have been very responsive to my requests for information and have given me sound advice. They react very promptly to our tenants' request for repairs and they utilize competent and professional contractors. They anticipate problems and solve them before they become major. Retaining Lapham was among the best decisions that I have made with regarding my property.