The initial exam was thorough. The doctor and her employees were friendly and easy to talk to. The doctor explained everything and gave me options, something many dentists don't do. Her staff was willing to communicate via email since I am deaf and cannot use a phone. All treatment was communicated up front so I knew exactly what to expect and I've experienced very little pain. I'm impressed with Dr. Aylen and her employees and would highly recommend this dentist to others. Thank you, Dr. Aylen!