I have been dissatisfied by several experiences here and decided to give them another try. I will NEVER go again. The manicure area is filthy. I had a manicure and the girl never spoke to me, left me alone in the back room and never returned...very unprofessional and rude.
I kept giving them another chance because Marisol gives great cuts and styles. The last time I went there was ha sign saying she had been promoted to a stylist level that didn't even exist on their website and is now charging $75. I decided to pay more and go less frequently. When I went to pay for my haircut and horrible manicure the receptionist said they don't accept American Express anymore. There was no sign or anything indicating they had changed their policy.
I think they will soon be out of business because of their attitude and lack of respect for. Their customers.