Just horrible. As I waited in the waiting room for my tires & oil change for almost 2hours, I witness the most horrible business ethics. The most rediculous customer service I witnessed was when the daughter by the name of Gidget (in her late 40s) began to make racial remarks to the customers, was calling him names when he came to pick up his car. The owner Rich told her to call the police. All this for a dispute of $6. Unbelievable how they treat customers. Miy main regret is the fact that I did not goto to Yelp to look at the reviews, otherwise I never would gone there. To my defence, I did try to take my car to other auto shops in the area, but this was the only shop that had an opening on a Friday afternoon. They charged more then ither shops wanted to charge, but I had to get it done. Will never go there again nor would I advise others to go.