Mountain View, CA
After a traumatic journey in the car during our move from AZ to CA, our kitty picked up a nasty cat-cold. I called Alta View and not knowing me at all, they provided helpful insight over the phone- not the "bring her in now no matter the symptoms" type advice I expected, but actual practical helpful info. Once we determined this illness wasnt going to magically disappear as we had hoped, Alta View not only accepted her as a walk-in, but also didnt make me feel like a terrible cat mom for not getting her in sooner. Was in and out with meds and peace of mind in 45 minutes. Kitty is well on her way to recovery and should be eating me out of house and home and getting into trouble again in no time.