Oak Park, IL
I just completed a move with Moving Central and had an EXCELLENT experience!!
Obviously I was skeptical after reading the other reviews online, but after receiving quotes of more than double that of Moving Central and a very persistent sales representative Zula, I decided to give them a chance (with a sizable insurance policy).
I must have submitted a request for a quote before reading the reviews. Once I read the reviews I of course decided I was not going to even work with this company, but Zula was persistent. Eventually, she got me on the phone so I decided I had nothing to lose by getting a quote and letting her know why I was not responsive. She acknowledge the bad reviews, but assured me that I would have a positive experience with her leading the way. As I mentioned, I at that point had received quotes from other companies at more than double the quote Zula gave me. With the cost of relocating from Chicago to NJ mounting, it was hard to not consider it.
Obviously I decided on going with Moving Central and I am 110% satisfied with the service I received from my team of movers. Starting with Zula my amazing sales/customer service rep to Miguel and his team of packers and movers in Chicago to Melissa my dispatch contact to Mo (Mohammed) and Valdimir who delivered my goods. Everything I was told or quoted each step of the way was met to 100% satisfaction. In fact, my final quote was less that what was originally estimated due to working closely with Zula to asses my total weight, we over estimated at her recommendation and that worked in my favor. All of the movers were extremely pleasant and willing to do whatever needed to make the experience as painless as possible.
I understand that others had bad experiences with Moving Central, maybe they've hired new employees but my team was OUTSTANDING!
I highly recommend working with Moving Central ask for Zula to get started!!
Good luck with your future move.