Our 17 year old water heater started leaking and so we did a lot of calling around and found FAST through Home Depot. Gave a reasonable quote and said a technician could be out the following day. All went as planned. Brandon gave a more accurate estimate based on what actually needed repairing. ( the only thing I think that could have been more helpful was in the initial estimate if Jake had said that many houses in Seattle need an expansion tank and that would add about $175 to the estimate.) Brandon was very efficient and easy to work with.