The second time I brought my car in it was for a oil change and general inspection (as the car wasn't quite running right). They found the clutch for my alternator was going bad. They gave me several different options of what they could do, they gave their recommendation and since then the car has been purring like a two week old kitten. They even completed the work faster than the recommended time tables their book gave them, which was nice since it shaved a good chunk of change off the total tab.
Fantastic experience as always!