I had chipped my tooth in a freak accident. When I called to get an appointment I was in the next AM. Great. When I got there I filled out new new client paperwork and asked to go put something in the mailbox outside thinking I'd be waiting like most dentists/doctors and they were already ready to see me! I am also VERY nervous at the dentist and they did a great job, made me feel comfortable and had great bedside manor if you will.