San Francisco, CA
I rented a violin for my 4th grade daughter from Act of Music understanding that we could make payments month by month or a combination of months at a time. I have never seen a company that loges all payments by hand in a notebook. I made a monthly rental payment 15 days prior to the due date and it did not get logged in the notebook. I received a call stating I was late on my rental payment and needed to make it right away. I informed the individual on the phone that no I did make a payment and had a receipt to prove it. Two weeks later when I went to make the next months payment they still did not have the first payment logged. I would not recommend renting anything from Act of Music, but if you due, ensure you get a receipte for anything and hang on to it. Their book keeping is strait out of the 60s and leaves alot to be desired.