Los Angeles, CA
The rental process was very organized and we were immediately greeted by the enthusiastic workers, Eli and John. They were super friendly and guided us to the gentleman inside so we can take care of our paperwork as soon as possible. They also have a service of using their company tow trucks for free! That was really convenient
I had to drop off my car earlier than anticipated and Frank couldn't have been more accommodating! He was friendly and pleasant and made me like I wasn't inconveniencing him. When I picked up my car my car was ready at the scheduled time. The guys in the service office greeted me immediately and radioed for my car to be brought up. I stood outside to wait and after a few minutes the guys inside noticed i was still waiting and contacted frank again. Frank arrived within minutes and had such a great attitude. He helped me connect my new phone and even called it to make sure it worked properly. Everyone made me feel like a valued customer and I wanted you to know I appreciate the A+ service.