Richard was very polite and understood what I wanted and needed. Showed me exactly what I wanted and was able to meet my needs.
I've been here two times. My first time I came in after work with the intention of looking and comparing a Gen 4 Glock 19, seeing how it feels, etc. I was greeted by an older gentleman and offered to show me the 19. He was friendly and never pressured me. I asked him about their layaway program and he answered every question I had. I compared the 19 to an XD9 Compact for about 30 minutes, contemplating if I should spring for the Gen 4 or not. Never was I pressured at any time. After about half an hour I went for it and put the down payment on the Glock. The girl in the back was cute and filled out the form.