My sister purchased a diamond from Union Diamond many years ago. She recommended them highly to me when I was in the market for a diamond last month. They did not disappoint. I live in California, but their website alone was enough to convince me. Their diamond selection is huge. Each diamond is listed along with its specifications. But what was truly impressive was the customer service. I had narrowed my possible selections but I was still nervous about making such a large purchase sight unseen. I called Union Diamond one morning. A wonderful woman, Haleena,answered the phone ( I was never on hold and there was no menu to sort through). She was extremely helpful. I told her my price range and the size I wanted and she found the best choice for me. I received an email with the specifications and picture within two hours of my initial call. I selected the diamond and the setting and I received my ring within 48 hours of my order. It is gorgeous. I had tried on rings of the same size (yet lower quality) at retail jewelers that cost more than twice as much. If I am ever in the market for another diamond I will definitely contact Heleena at Union Diamond!