We have been warranty customers since 1996 and have received quality cleaning for a terrific price for 17 years. Kiwi has kept our carpets cleaned through teenage years and a variety of pets. Love their super spotter. Have been happy with most techs but my favorite is Rich Appling - he arrives on time, does a thorough professional job and is out the door before I know it. I like the citrus non toxic smell to the cleaner and it is safe with pets. Thank you Kiwi.