Our 75 gal. Rheem water heater was finally dying after 17 years of great service. We called Fast Water Heater Co. in the morning, they answered all our questions and gave us a service window of between 11:30 and 1 that same day. Mitch, our service man arrived around 11:30, reviewed all aspects of the job prior to starting. He was very thorough, professional and courteous. The job area was clean when he left before 3 o'clock. Great company, competitive price. Would highly recommend them.