Please read, rarely write reviews, if I can help one animal...
On 5/28/13- I took my cat who has Irritable Bowel Disease (IBD) to her primary vet, Society Hill Veterinary Hospital. She presented with vomiting after food and water intake. I suspected a blockage because I saw her attempting to eat her toys. Dr. Casavecchia performed X-rays and a full blood panel.
She returned after the X-rays and told me she could not give a definitive answer on if she had a blockage because she had to have a radiologist read it. She informed me that her blood panel came back with inflammation (she has IBD, no big surprise) but she did not have pancreatitis, I took my cat in for a foreign body material? She said not to feed my cat for the rest of the day and if she vomited throughout the night to rush her to the ER because they don't have anyone on duty overnight. She also did not give my cat medicine to feel better in the event she did have a blockage, she did not want anything to interfere. I left with $548.78 vet bill with no answers and no medication. My cat vomited until 10:00pm that evening.
On 5/29/13- I showed up without an appointment, the cat had her 5:00am feeding, but she was not acting right, and by this point I was angry that I had a $548.78 vet bill, my cat was still sick and I still had no answers. I asked to speak to a supervisor, and the technical director, Jonathan came in, he then sent Dr. Casavecchia in after I told him I wanted a refund to go to another vet and did not want to talk to her. I explained that in my opinion, the veterinarian care my cat received was unacceptable. In my opinion, She should have never done X-rays if she could not read them to tell me if there was a blockage on the spot. In my opinion, a full blood panel should not have been drawn for an IBD cat presenting for a possible blockage. It was my feeling she let me and my cat suffer for no reason. She gave her opinion and mentioned why she would not prescribe steroids for my cat's IBD, she didn't think she was ready for them.
She offered to keep my cat for the day at her expense for observation to see if she could keep food and water down and I felt cornered and was terribly worried about my cat. I agreed. She gave my cat anti nausea medicine prior to observing her eat and drink. I got a voicemail update in the afternoon saying all was well and a few more meals would be given, but if all went well my cat would come home with just anti nausea medicine. I picked my girl up at 4:30pm and was told she would have to return at 10:00am the next morning for a second dose of anti nausea medicine. $41.96 for the medicine that day. My cat ate two more times that night without vomiting. She did have diarrhea.
By the next morning my cat would not eat the canned food, only her dry. She was out of it, staring off into space, having diarrhea. I went to back to Society Hill and told them what was happening I explained that I was not brining her back for the second anti nausea medicine, she was worse than when I brought her in. I asked for an antibiotic to help with her IBD ( it worked in April). Maria, the veterinarian assistant gave it to me but told me Dr. Casavecchia said, "My cat wasn't upset from the anti nausea medicine, but because she was away from home all day the day before." "She really needs to get that second shot, today or tomorrow it will help with the inflammation". Paid $25.50 for the antibiotic and came home to diarrhea all over my bathroom, vomit all over my living room and my cat foaming and drooling from the mouth.
A total of $619.77 and days of suffering for my cat.
I rushed her to VSEC ER Hospital on Front Street. They said and xray was pointless for a blockage, it could take days to show up, she needed and ultra sound or I was going to keep on coming back to the vet. Within 4 hours they had my cat diagnosed with either severe IBD or lymphoma. The only way to tell was through surgery, but they said treatment is the same, steroids. We opted for steroids. Within 12 hours my cat was not foaming at the mouth, no vomiting, or having diarrhea. That vet bill was only $540.00 and she was diagnosed and being treated.
In my opinion, take your animals to emergency vet hospitals instead of Society Hill Veterinary Hospital.