My air went out in the middle of last week and ACCs van was to our house the same day I got in touch about the issue. He even worked around a work appointment I had! Our unit's broken motor was assessed, quoted, and replaced within two hours - what a relief to get cool air back so quickly in this Fresno summer. The total cost was extraordinarily reasonable - and far below what I'd read online that others typically pay for the replacement of a home A/C motor (and this one has a warranty!).
Ive had a really good experience with Lapham so far. Even though Ive lived in one of their buildings for a short time, Ive had a LOT of bad experiences with various Bay Area management companies and landlords over the ears so I recognize quality service when I receive it.