I walked thru the doors and sat in a station. The stations are well kept including the restroom. Ivy made me feel comfortable as she saw my anxiety and discomfort of pain. She explained the next steps that would need to take place before Dr. T could see me. X-rays, etc. I was impressed with all the gadgets. It was finally my turn to visit with Dr. T and he put me and my mind at ease. We discussed my dilemma and he reviewed my X-rays unfortunately my tooth had an infection that could not be saved and therefore I gave my consent to proceed with an extraction. During the process, if I felt discomfort he wanted to know by raising my left hand. As we began, I was amazed at how steady, patient and gentle his hands were. I felt a little discomfort and he stop to ensure I was numb enough to proceed. He continued to extract my tooth and before I knew it, he was done. I NEVER had to raise my left hand again. Ivy provided me with my after care information and Bella called in my medication. As I laid it bed at home, i was surprised to receive a call from Dr. T to see how I was doing which made me feel special.