We had a great experience with renting their RV. The procedure was easy and we had no problems with it for our whole trip. We'll definitely rent again from them!
Our apartment was only managed by Lapham for about a year before it was purchased by a new owner and switched to another management company. The few problems we had during that time were taken care of quickly and efficiently by them. I wish the current owner had stuck with Lapham but it wasnt my decision.