I would recommend this company to anyone looking for a professional appraisal and fair price.
The gentleman who served me was professional, courteous, and helpful.
I was trepidatious about visiting this business due to some of the negative comments I've seen here. What I surmise leads to bad reviews is impatience, lack of courtesy, and ignorance on the part of people going into the store. This isn't Burger King, they don't have a 3 minute window in which to satisfy you. Also, a smile, please and thank you can do wonders for the level of service you receive at any establishment. And finally, be realistic. Call it greed, gold fever, fantasy or whatever; your s t is not worth what you hope it is. In fact, they probably don't need whatever you're trying to sell. They will accommodate you if possible, because that's what they do.