With confidence I can say that I will never be returning to the Clio Animal Hospital ever again. Nobody is friendly there anymore. Everybody seems frazzled and acts like they don't know what they are doing. There are always new people there which makes me feel like I don't have a personal relationship with the people who take care of my animals. As the years have passed, it seems as though Dr. Reynolds cares more about the money than she does the care of the animals. And may I add that the high prices do not match the poor care that I receive. Dr. Reynolds doesn't even perform a physical on my animals anymore. It seems like she doesn't have time to answer my questions so the staff have to. If I call up to the clinic, I can never reach her personally. I always have to talk to a staff member. She always does services without my consent and then I get charged for them. Dr. Reynolds made one of my closest friends' cat get a rabies vaccination before she would even do anything and the cat was dying. The poor thing was too frail to even bite anybody. I am very disappointed and disgusted with how this veterinary practice is ran and the extremely poor quality of care that my animals have been receiving. I would never, ever recommend this place to anybody.