Giving 1 star is 1 star too many. This was by far the worst experience I've ever had looking for a car.
I found a car I was interested in online. I sent an "interest form" from their website. Didn't hear back from anyone. Finally about a week later I called because the car was still listed as available on their site. Spoke with the "internet manager" Greg Sanchez. He was super nice. We set an appointment for the next day. He said he would have the car moved from the Tigard location to the Clackamas location and ready to go for me to test drive and take to my mechanic.
When I got there the next day, this "Greg" was no where to be found. Someone else worked with me (I think his name was Jason?). Either way. They went inside to get the keys. I saw the car no where on the lot. He comes back out and says it's at the Tigard location and he's waiting to make sure the keys are there before we drive over to see it. Now.......Clackamas to Tigard is lets say 30 minutes on a good day with no traffic. I was there on a Friday at 3pm. No way am I going to stick around while you go to Tigard, pick it up and come back.
He gets called back into the office. Comes back out a few minutes later and says the Tigard location had already sold the car. Understandable. He tries to convince me to look at these "comperable vehicles". I told him I wasn't interested and left.
Next day, someone else from the same place calls me and asks if I'm still interested in the vehicle. I relayed about the events of the day before. He said the vehicle was never sold and they had it if I was interested.
Went back in. "It's at the Tigard store." "Oh they sold it. Let me show you our others."
All of this happened the last week of July-ish.
I am STILL getting emails (5 in the last 2 days) asking if I'm still interested in that same vehicle.
I will never have anything to do with this company again and I advice everyone else to avoid it as well. They're just a typical sleezy used care company that employs bait-and-switch tactics.