I wish I would have read the reviews prior to enrolling my child into this home daycare!
During the interview we had with Trudy everything seemed to check out. It was clean, the children's play/learning area was well decorated, and she also had a child demonstrate their reading ability. Trudy went on to tell me and my child's grandmother that her son is some big shot director at a hospital in California; and the perk is that she can call him if a child is ill, ,tell him the symptoms, and he could immediately speak to a doctor and get a good idea of what the child had. (Of course,months later Trudy disclosed to my husband that her son was actually in jail or prison for child abuse of one of his adopted/foster children)-
Within the first week of our child attending Cozy Cubbies Trudy made it a habit to bad mouth the other parents to us, and pretentiously speak on how she threatened to call CPS on some of the parents. This of course was not only alarming and extremely uncomfortable, but distasteful for a woman in her capacity to gossip about the other parents.
I was aware that there were 2 dogs in the home, but was under the impression that they would be separated from the child play area as stated in the guidelines for the State of Texas Home Day Care Licensing guidelines.This however, was not the case. And soon noticed that she also had a cat in her home.
I did not see this as a big deal, until my child came home with a rather large scratch above and underneath her eye! Of course my husband and I were livid to find our child in a different condition then how she arrived. Trudy did admit that she should have contacted one of us and would do better in the future; and that she would watch her dogs and our child better.
At the time, she also had a woman named Tonya there assisting her with the children. One morning, my mother went to drop off my child around 8:20a, and Tonya and Trudy told my mom that they would allow for her to drop off my child this time and be fed, but the next time its after 8:15a she would not be fed! Of course, Trudy later apologized since my mom had no idea, but she and her hired staff definitely lack professionalism.
My husband picked up our child and once again she came home with scratches on her face, but this time it was the entire face! She told my husband our child was running, tripped and the dog jumped on her!
I of course called and told Trudy told her this was unacceptable! She went on and on about how well groomed they were. I could only imagine the risks she put the infants she cared for since she placed them on her floor with her animals roaming freely)
My husband gave Trudy a verbal 2 week notice of ending the services she provided. She of course went on about how expensive other daycares are, and that our child was getting a discounted rate and a great start to her education as a toddler.
The following Friday, I told her that I hadn't paid for the following week yet due to me needing to get the other half by the end of the day; and that my child may be absent the next week for some days(which we've done in the past without any problem).
Trudy responded by raising her voice and speaking to me in a condescending tone and demanding I pay her(as if I said I wasn't, or didn't have records clearly showing me how we ALWAYS PAID ON TIME, but I guess she forgot I wasn't one of the other parent she bad mouthed about never paying on time),
I grabbed my child, and we left.
Trudy is now harassing us via email and threatening to report us to the credit bureau.
Needless to say she is now left with only ONE child(who has been there for years and is close with her family).
Some serious evaluation needs to be done on why her enrollment has increasingly declined from 6 children to 1.
I could go on into more details how she called me and left a voicemail telling me I needed to leave work to pick my child up because she refused to swallow her food, and she couldn't handle her.(But she claims to have over 10 years experience, but can't handle a 2 year old not chewing her food)
If you want someone who is a great educator, but rude, lies,gossips, is condescending and lacks professionalism. This is definitely the place to go!