Our experience went down like this. We saw an ad for this place and brought our car here. It's 6 years old and needed some serious work. They took a look at the car. Then they quoted us a price for repairs and labor. They said they would call if they thought the price would go above what they quoted. They ended up calling and the price would be slightly higher. No problem. I told them to keep working. Then they got our car done about 2 1/2 weeks ago, and it seems to work great. Which is fantastic because I have to be able to take my kids to sports games.