I came in for an initial consultation. Staff was 'okay' on friendliness. The PA was very friendly and sweet, but rushed through the appt and gave me no time for questions. I had to stop her in the hallway to ask questions. The financial dept was just 'okay'. It is very frustrating that they refuse to give a total cost for the procedure. Very very frustrating. How can I know if I can afford the procedure without knowing the total cost. Also, the hieght measuring stick is way off. They measuring me three times and insisted that I measured 5' 4', when I am most definitely 5'6'. Unfortunately will not be able to move forward with the procedure because the website said that it would cost $6500, when come to find out it costs about double that. Leaving disappointed and disheartened.