Life Storage

★★★☆☆

Transportation & Storage

Transportation & Storage
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Red's Check Point

12535 S Halsted St Chicago, IL

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Aaron Bros Moving System, Inc.

4034 S Michigan Ave Chicago, IL

3.0 2
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This life storage location has come a long way. The new managers Tim & Amanda have really cleaned up this facility and helped removed all the problem tenants. Thanks life storage!

5
★★★★★

This life storage location has come a long way. The new managers Tim & Amanda have really cleaned up this facility and helped removed all the problem tenants. Thanks life storage!

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This company has no business ethics, etiquette, concepts of truthful facts, or regard for its customers.

This place is SATURATED by mice. They permeated my unit, resulting in $1000s in loss along with grief, inane amounts of time, insane exchanges with employees and having a LIVE litter IN THE BOX CONTAINING DISHES. What is left smells like a zoo.

I am stressed and exhausted and my 13 year old daughter is devastated. I could not have imagined this in my worst nightmare. It is my personal Katrina. And guess what? NO ONE CARES.

I have lost over half of my things due to rodent destruction and the current regional manager MICHELLE WIGHT (there have been a few) claims she can do no more after buying me some containers and bags and paying for movers FROM one of their units TO another. I am going to have to sue to recover myself and my daughters losses now, a long and expensive process. And they have had the nerve to ask ME to leave, but I would anyway.

They have claimed at various times they are not responsible for rodent control in their own building and business. Um, not according to city ordinances and case law.

The problem first became evident in MARCH and they then told me the mice were isolated to a particular area of the building and were being addressed "aggressively" (THIS WAS BY MATT CLARK THE THEN REGIONAL MANAGER? PART OWNER? VP? WHO KNOWS, have heard it all). Same thing in April, May, June, July, August and September. Numerous mice were IN THE UNIT before during and after the move, which took over a week to organize and several hours.

I spoke with their Orkin tech who said the treatment they had was in no way sufficient for the property's size or level of infestation. They went the cheap route, clearly. BTW, folks, Orkin does what it is paid to do, period.

The site manager, FRED WEAVER, is a psycho; rude, unresponsive, lazy, unprofessional, EVIDENTLY A THIEF and I strongly suspect illiterate. When questioned about the rodent problem for MONTHS, his response is "it gonna take a minute". This is a site manager?

The corporate number is answered, when it IS, by a woman NAMED JO, who is just as bad or worse. The Owners, CHRIS BARRY AND JEAN JODOIN seems to think speaking with customers, the schmucks who butter their pretty crusty bread, is beneath them. The only decent employee is a girl that works there. She is pleasant and was sympathetic about the matter. AVOID AVOID AVOID.

I have still not received a response from Life Storage regarding any compensation for this at all. ALMOST EVERYTHING HAS TO BE REPLACED!

1
★☆☆☆☆

This company has no business ethics, etiquette, concepts of truthful facts, or regard for its customers.

This place is SATURATED by mice. They permeated my unit, resulting in $1000s in loss along with grief, inane amounts of time, insane exchanges with employees and having a LIVE litter IN THE BOX CONTAINING DISHES. What is left smells like a zoo.

I am stressed and exhausted and my 13 year old daughter is devastated. I could not have imagined this in my worst nightmare. It is my personal Katrina. And guess what? NO ONE CARES.

I have lost over half of my things due to rodent destruction and the current regional manager MICHELLE WIGHT (there have been a few) claims she can do no more after buying me some containers and bags and paying for movers FROM one of their units TO another. I am going to have to sue to recover myself and my daughters losses now, a long and expensive process. And they have had the nerve to ask ME to leave, but I would anyway.

They have claimed at various times they are not responsible for rodent control in their own building and business. Um, not according to city ordinances and case law.

The problem first became evident in MARCH and they then told me the mice were isolated to a particular area of the building and were being addressed "aggressively" (THIS WAS BY MATT CLARK THE THEN REGIONAL MANAGER? PART OWNER? VP? WHO KNOWS, have heard it all). Same thing in April, May, June, July, August and September. Numerous mice were IN THE UNIT before during and after the move, which took over a week to organize and several hours.

I spoke with their Orkin tech who said the treatment they had was in no way sufficient for the property's size or level of infestation. They went the cheap route, clearly. BTW, folks, Orkin does what it is paid to do, period.

The site manager, FRED WEAVER, is a psycho; rude, unresponsive, lazy, unprofessional, EVIDENTLY A THIEF and I strongly suspect illiterate. When questioned about the rodent problem for MONTHS, his response is "it gonna take a minute". This is a site manager?

The corporate number is answered, when it IS, by a woman NAMED JO, who is just as bad or worse. The Owners, CHRIS BARRY AND JEAN JODOIN seems to think speaking with customers, the schmucks who butter their pretty crusty bread, is beneath them. The only decent employee is a girl that works there. She is pleasant and was sympathetic about the matter. AVOID AVOID AVOID.

I have still not received a response from Life Storage regarding any compensation for this at all. ALMOST EVERYTHING HAS TO BE REPLACED!

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